What we do
ClickEats lets you know more about your customers, increase sales and maximize your capacity. We’ve developed dynamic web capabilities just for restaurants that help you get the most out of your website at an affordable price.
Our proprietary technology is geared to help you increase sales opportunities. We help you:
- Increase your sales using the internet.
- Record and view transactions and guest data.
- Stay in contact with guests.
- Increase repeat customer visits.
Learn more about Why an Interactive Website?
Why an Interactive Website?
It is 6 - 10 times cheaper to create a repeat customer than it is to develop new a customer.
But in order to develop repeat customers, you first need to know more about your customers and how to reach them, which conventional websites cannot do.
Websites are not just billboards - they are business building tools.
Our interactive websites are designed with 4 priorities in mind:
- Provide menus, online ordering, and reservations for your patrons
- Process, record and store customer transactions and requests
- Provide guest and sales information/reporting
- Enable restaurants to communicate with their guests
We drive traffic and new business to your restaurant by giving you more exposure and technology options.
By giving you tools to gather, store, analyze and communicate with guests, we help you develop repeat customer visits.
Learn more about our Products and Services
Products and Services
Our products and services fall into the following categories. They are all hosted on the ClickEats Technology and Marketing Platform.
| Interactive Websites | Add-On Interactive Features | Restaurant Web Pages on our Portal |
Interactive Websites
ClickEats provides website design and development options that best meet your needs and your budget. These websites are then hosted on our technology platform.
Custom Design
Create your own website with your brand and a custom look and feel.
Template Design
Use one of our professionally designed website templates to get up and running quickly at a lower cost.
Integrate Your Existing Website
Use your current design, and integrate it with our technology and marketing platform.
What’s Included?
Regardless of your choice of our web offerings, each comes with the following:
- Website design and development
- Your own website domain name
- Website hosting
- Unlimited email accounts
- Newsletter signup on your website
- Email List Management
- Content Management System
- Guest and Sales Reporting
- Basic website statistics reporting
- Cheerful customer service
Add-On Interactive Features
Add-on features are built into the platform and can be added to your website a-la-carte as you need them. This enables you to start providing your guests more features and allows you to start developing an online customer base.
The ClickEats platform saves you money because you don't need to hire someone to develop the software code, the database, and hire someone to maintain and secure everything. We do all of this for you.
You can still handle requests from your customers’ computers whether you have an internet connection at the restaurant or not.
| Online Reservation Requests | Allow your guests to send you reservation requests from their computer. This request is emailed, faxed, or listed on a computer screen. |
| Online Ordering/Faxed To-Go Orders | Allow guests to order from their computer ahead of time for pickup, delivery, or even dine-in. These requests can be emailed, faxed, or listed on a computer screen for you. Cell phone text message reminders/notifications can be enabled. Choose how guest will pay for order: on site or using online credit card. This also allows you to develop and grow your online customer base. |
| Coupons and Discounts | Send special offers to patrons who have registered with you. Enable guests to use coupons with their online orders. |
| Thank You Emails with Survey | Send Thank You emails to your guests who have ordered or reserved online. The emails can also ask a few simple survey questions to improve your products and services. |
| Contests | Create simple contests to promote your restaurant and gather guest data for direct marketing. Examples include a free mother’s day dinner, special “off-the menu” dinner for 2, etc. |
| Email Campaigns | Create email campaigns to keep in contact with guests. Let valued customers know about new menu items, specials, changes in hours of operation. These campaigns can track reservation or online orders for guests that respond to them for better Marketing ROI tracking. |
Restaurant Web Pages on our Portal
If you would like your restaurant listed on Clickeats.com, we can show your entire restaurant profile in our system, complete with logo, business information, promotional message and menus. You will have a partner listing on our site with enhanced information and display. You can also add features onto your web page as needed, such as reservations and online ordering (when this becomes available).
What’s included?
- Setting up the business information, logos, menus, and promotional message.
- Partner listing with enhanced information and display. No per-click charges.
- Self-service updates to the website using our Content Management System
- Guest and Sales Reporting
- Customer Service
| ClickEats.com Portal Directory | |||
| Hosted Interactive Website | Restaurant Web Page on Portal | Courtesy Listing | |
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| Complimentary Partner Listing |  |
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| Use of Content Manager | |
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| Priority Listing | |
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| Enhanced Directory Display | |
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| Summary Page Message to Diners | |
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| Guest and Sales Reporting6 | |
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| Display Menus | |
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| Basic Directory Listing | |
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| No Per-Click Charges | |
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Learn more about the Solutions and Benefits of Using our System
Solutions/Benefits
What’s so different about us?
This website is a workhorse.
Unlike creating restaurant websites that simply act like a billboard with no user interaction, we put a robust, integrated system behind it so that you can:
- Let customers order and make reservations on your site.
- Update menus, hours, specials and other website content.
- Track online transactions and the patrons associated with them.
- Proactively contact with your guests to increase your business.
This enables you to interact with your guests, much like larger companies have been doing for years, at a more affordable cost.
Connect the Dots.
Our integrated system also makes it easier for you to see the contact points and interaction history of your guests, which is often lost when things are sent to different companies. With an integrated system, we can help you answer the what, who, when, where and how that is currently missing today.
How does this help you?
Attract and Keep Diners Happy.
By allowing people to order and make reservations online, you attract diners who would never have known about or visited your restaurant, and you now have information stored in a database that can be used to build your business.
Grow with Your Guests.
The internet is becoming the primary source for people to find information and to communicate with each other. We will continuously reinvest in our system and keep up with technology so that it gives you a chance to grow and change, just as your customers do.
Increase Efficiency.
Using the system will help reduce confusion on orders, cut down on time to serve customers, thereby increasing table turns, and allows you to update your website to match your in-house information immediately.
Learn more about our Pricing
Pricing
Our pricing is very competitive when compared to traditional websites, but we are able to give you more for your money. Our websites:
- Provide interactive features for guests
- Process, record and store transactions and requests.
- Provide guest and sales reporting.
- Enable restaurants to communicate with their guests
Please feel free to contact us with any questions you may have.
Contact Us
We would love to hear if there’s a way we can help you! Please fill out the form below and we will respond promptly to your inquiry.