It's About Convenience - Online Ordering
Why Online Ordering?
Because people are busier than ever, and want an easy and convenient way to get food on their own schedule.
Where are most office workers and organizers most of the day? If you guessed "in front of a computer or in meetings," you are right. Imagine how much easier it would be for your customers to just go to your ordering page, click a few buttons to order their meal in advance, and then get it without hassle.
Most workers have only a one-hour lunch break, and most do not want to waste 10 minutes of their time waiting in line.
Why Don't They Just Pick Up the Phone?
Because many people are already in front of computers much of the day and they're used to ordering things off of the internet. Since they are looking at your menu online anyway, many prefer just to order things at the same time, since it's right in front of them, instead of calling over the phone.
The ClickEats Ordering System is Different
Ordering food is not like ordering a book or merchandise. Our Patent Pending online ordering system was built from the ground up to handle complex food orders and has features that you will not find anywhere else.
This helps because you can:- easily change information and prices on your site instantly
- update your own website and the portal with specials and other information, saving you time, increasing accuracy, and giving you more exposure to customers
- have your most complex orders handled
- manage your website, ordering, reservations, gift cards, and/or newsletters all in one place.
Your customers benefit because:
- it's very convenient, quick and simple, since the menu and computer are right in front of them,
- orders are more accurate,
- they can order asap or pre-order at their own convenience
- they are relaxed and don't feel rushed
- they are never put on hold.
You benefit because:
- It streamlines your ordering process
- People spend more because they are relaxed and don't feel rushed to order (see article).
- Your staff, freed from the telephone, can focus on serving customers on-site
- You can gather newsletter signups, birthdates and other information automatically
- You can use the information for future marketing
- You continue selling even when you are closed.
Features:
- For pick-up, delivery, or dine in.
- For now or up to 30 days in the future
- Allows business and personal ordering
- Check the delivery area distance against a customer address,
- Customize features with your icons and pictures,
- Store customer and credit card information securely
- Access sales, customer and transaction reports
- Be notified in at least 5 different ways
- and much more.
How It Works
If you have your own website, you can add a button or a link to your ordering page on ClickEats.com.
You will have a web page on ClickEats.com where we add a button from your web page to your ordering page.
Once online ordering is available, customer can start sending you their orders. The process is:
- Customers order for pickup, delivery, or even dine-in, for now or in the future. They can also sign up for your newsletter.
- We notify you by fax, automated phone call, text message, email, and/or online report.
- Customers pay on pick-up, you charge their credit card on-site before delivering to them, or they pay by cash on delivery.
Notification Options
You do not need a computer or internet access to handle these requests. You can be notified by one or more of these options:
- Fax
- Automated phone call
- Text message
- Real-time computer report
Reporting
You can view sales and customer reports to optimize your sales and generate repeat sales. There are several sales and customer reports available for Online Ordering. However, only authorized users will be given access to them.
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